Changes to premium subscriptions, different payment options and new features.

topic posted Mon, December 8, 2008 - 2:44 AM by  Tribe
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We encountered some issues with a few users who were surprised when their annual or semi-annual subscriptions auto-renewed through PayPal. Because of this we've made some changes to eliminate the payment options that were confusing and limit available options to those that caused no consternation. Please consider purchasing one of the following:

* A monthly subscription, automatically renewing at $5/month. PayPal will deduct $5 from your account every month and you will remain a premium subscriber until you cancel on PayPal.

* An annual or semiannual subscription at $50 per year or $25 per half year through a one time PayPal payment. The subscription will not auto renew. You must renew or shortly after the year is up your premium status will lapse (we will send friendly encouragement to re-subscribe).

* Annual or semiannual subscriptions at $50 per year and $25 per half year by check or money order. It will (obviously) not auto renew. You must renew or shortly after the year is up your status will lapse (we will send friendly encouragement to re-subscribe).

* We have and some requests from members who would like to pay more up front. We consider the requests on a case-by-case basis. Please contact premium@tribe.net


N.B. These changes do not effect current subscribers. Current subscribers with annual or semi-annual subscriptions will continue to be automatically charged by PayPal and their status automatically renewed until they cancel on the PayPal site. Current annual and biannual paypal subscriptions will remain in effect until you cancel yourself. We will be sending out our own reminders when your next payment date approaches.

If you would like to convert your annual or semi-annual subscription to a monthly subscription or to a one time payment option before it is automatically renewed, please contact us at premium@tribe.net so we can ensure your status is properly conserved.


Two of our planned new features for premium users are already available. One is the premium@tribe.net support line. The second is email forwarding (by request only) for premium subscribers. If you would like a your_handle@tribe.net email address forwarded to the email address of your choice, please send your request to premium@tribe.net.

Watch this space for additional features, including personalized "join me on tribe" calling cards. As new premium features are available they will be offered to all existing premium members.
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Tribe
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